Privacy & Security

Bajioo Privacy Policy — Your Data, Our Responsibility

Protecting your personal information at Bajioo is our top priority. This Privacy Policy explains what data we collect, how we use it, and what rights you have over your information.

Last Updated: January 2026 Language: English Reading time: ~8 minutes
SSL Encryption
All your data is secured with 256-bit SSL encryption

Never Sold to Third Parties
Your data is never sold to any third party

How We Protect Your Information

A quick overview of the key pillars of Bajioo's Privacy Policy.

Encrypted Data Storage

All your personal and financial data is secured with industry-standard 256-bit SSL encryption. No third party can access this information.

No Data Sales

Bajioo never sells your personal data to advertisers or any third party. Your privacy is our top priority.

Access Controls

Only authorized personnel can access data on a need-to-know basis. Every access is logged and regularly audited.

Right to Erasure

You can request deletion of your personal data at any time. Unless we are legally required to retain it, we will fulfill your request within 30 days.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time — it only takes a single click.

Transparent Data Use

We are fully transparent about how your data is used. There are no hidden purposes — your information is never used for anything undisclosed.

This Privacy Policy ("Policy") applies to the Bajioo platform and all its services. By using the Bajioo website or mobile app, you agree to this Privacy Policy.

Protecting your privacy is our responsibility. This policy is written in plain language so you can clearly understand what we do — and don't do — with your data.

1

Introduction & Overview

Bajioo is a licensed online betting and gaming platform committed to providing users with a safe and enjoyable experience. This Privacy Policy is built in line with international data protection standards.

We believe your personal data belongs to you. That's why we only collect what's necessary and use it for clearly defined purposes. Bajioo's Privacy Policy is aligned with GDPR and international data protection standards.

Bajioo never shares your privacy policy-related information with third parties without your consent.
2

What Data We Collect

When registering and using Bajioo's services, the following types of information may be collected:

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID number Yes
Contact Information Email address, phone number, physical address Yes
Financial Information Payment methods, transaction history Yes
Usage Data Betting history, login times, preferences Automatic
Technical Information IP address, device information, browser Automatic
Communication Records Support chat and email correspondence Where Applicable

We never store your full payment card number or CVV. Payment details are processed directly through secure payment gateways.

3

How We Collect Your Data

Bajioo collects information in the following ways:

  • Direct Collection: During registration, KYC verification, payment processing, and support interactions
  • Automatic Collection: Your usage patterns are tracked via cookies, web beacons, and server logs
  • From Third Parties: Data may also be received from payment providers and identity verification services
  • Social media: If you use social login, basic profile information may be retrieved from that account
You are informed before any data is collected, and your consent is obtained where required.
4

How We Use Your Data

Bajioo uses your information for the following purposes:

  • Account Management: To process registration, verify identity, and ensure account security
  • Service Delivery: To manage betting, payment processing, and your gaming experience
  • Customer Service: To help resolve your questions and issues
  • Security: To prevent fraud, combat money laundering, and detect illegal activity
  • Legal compliance: To comply with licensing requirements and applicable government regulations
  • Improvement: To analyze and improve the platform and our services
  • Marketing: To send you relevant offers and promotions, with your consent

We never use your data beyond the purposes stated above. You can opt out of marketing communications at any time.

5

Data Sharing Policy

Bajioo does not sell your data. However, information may be shared in the following limited circumstances:

  • Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket will receive only the minimum data necessary to process transactions
  • Identity verification service: Specialist third parties may be used for the KYC process
  • Legal Authorities: We may be required to share data in response to a court order or regulatory authority request
  • Business Successor: In the event of a company merger or acquisition — you will be notified in advance
Important: All third parties who receive your data are contractually bound to uphold Bajioo's privacy standards and may not use it for their own purposes.
6

Cookie Policy

Bajioo uses cookies on its website and app. Cookies are small files stored on your device. We use the following types of cookies:

  • Essential Cookies: For login sessions and security — the site cannot function without these
  • Functional Cookies: To remember your language preferences and settings
  • Analytics Cookies: To analyze site usage — this is entirely anonymous data
  • Marketing Cookies: To show relevant ads — based on your consent

Cookies can be managed through your browser settings. However, disabling essential cookies may affect certain site functionality.

7

Data Retention Period

Bajioo does not retain your data longer than necessary. Our general policy is:

  • Account information: For the duration of account activity and up to 5 years after closure
  • Financial Transactions: Up to 7 years as required by legal obligations
  • KYC documents: Up to 5 years following account closure
  • Support contact: 2 years after last contact
  • Marketing Data: Deleted immediately upon opt-out

Once legal retention periods expire, we securely delete or anonymize your data so you can no longer be identified.

8

Your Rights

You have the following rights regarding your personal data:

Right to Access
You can request to see what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where no legal obligation requires its retention.
Right to Object
You may object to the processing of your data for specific purposes.
Right to Portability
You can request a copy of your data in a machine-readable format.
Right to Restriction
You may request that the processing of your data be restricted under certain circumstances.

To exercise these rights support@bajioo.appto send us an email. We typically respond within 30 days.

9

Children's Privacy

Bajioo is strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Age verification is mandatory at the time of registration
  • If we become aware that data has been collected from a minor, it will be deleted immediately
  • Parents can use parental controls to help protect their children
If you believe a minor is using Bajioo, please contact our support team immediately. We will take prompt action.
10

Security Measures

Bajioo uses multiple layers of security to keep your data protected:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Firewall: Advanced firewall systems prevent unauthorized access
  • Regular Audits: Regular penetration testing is conducted to identify security vulnerabilities
  • Two-factor verification: Two-factor authentication is available for account login
  • Data Backup: Regular encrypted backups are stored on secure servers
  • Staff Training: All staff receive regular training on data protection

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action. To keep your account secure, use a strong password and never share it with anyone.

11

International Data Transfers

Bajioo is an internationally operated platform. In some cases, your data may be processed or stored on servers located in other countries.

  • All international transfers comply with international data protection standards
  • Adequate safeguards are ensured before transferring data to third countries
  • Standard Contractual Clauses are used in accordance with the EU's GDPR
Wherever your data is stored, Bajioo's Privacy Policy always applies.
12

Changes to the Privacy Policy

Bajioo may update this Privacy Policy when necessary. In the event of changes:

  • You will be notified at your registered email address prior to any significant changes
  • The "Last Updated" date at the top of the page will be revised accordingly
  • Minor updates may take effect without prior notice
  • 30 days' notice will be given before any major changes take effect
  • Continued use of the platform after any changes constitutes acceptance of the updated policy

We recommend checking this page regularly.

13

Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: privacy@bajioo.app
  • General support: support@bajioo.app
  • Live Chat: Live chat is available directly on the platform (24/7)

We typically respond within 3 business days. Complex requests may take up to 30 days.

Our support team can assist you in Bengali. Feel free to reach out with any privacy concerns.
Our Commitment

Bajioo is fully committed to protecting your privacy. Your information is a trust we take seriously. We believe transparency and integrity are the foundation of lasting trust.

Your Data Is Safe — Get Started Now

Your privacy is fully protected at Bajioo. Register securely and enjoy the best betting experience in Bangladesh.

SSL Secured
Your Data Is Never Sold
GDPR Compliant
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